Privacy Policy

Corelo AI Ltd is a company registered in England and Wales, company number 17302072. Our registered office is 124-128 City Road, London, EC1V 2NX.

If you have any questions about this policy or how we handle your data, contact us at [email protected].

If you visit our website, we collect basic analytics data (such as pages viewed and general location) and any details you submit through a contact or booking form, including your name, email address, phone number, company name, and the details of your enquiry.

If you become a client, we collect the contact details and business information needed to deliver our services, including anything shared with us during the scoping or delivery of your project.

We use your data to respond to enquiries, deliver our services, manage our client relationships, and meet our legal and accounting obligations. We do not use your data for any purpose beyond what is needed to run our business and serve our clients.

Our website uses a small number of cookies, including one required to display our booking calendar. Non-essential cookies, including the calendar, are only loaded after you give consent through our cookie banner. You can withdraw consent at any time through your browser settings.

We share personal data with a small number of trusted service providers who help us deliver our services, each bound by a data processing agreement:

• Anthropic, for AI processing
• Cloudflare, for website delivery and security
• DigitalOcean, for hosting (where we host a client's system for them)
• GitHub, for secure code storage

We do not sell your data, and we do not share it with anyone else except where required by law.

Some of our service providers are based in the United States. Where we transfer personal data there, we use approved UK data protection safeguards, including the International Data Transfer Addendum, and we minimise the personal data involved wherever possible.

We keep client data for as long as needed to deliver our services and meet our legal obligations, generally up to 6 years, in line with UK record-keeping requirements. Website enquiry data is kept only as long as needed to respond, unless it becomes part of an ongoing client relationship.

Under UK data protection law, you have the right to ask us to confirm what data we hold about you, correct it if inaccurate, delete it where we are not required to keep it, restrict or object to certain uses, and receive a copy in a portable format. To exercise any of these rights, contact [email protected].

If you are unhappy with how we have handled your personal data, please contact us first at [email protected] so we can try to resolve it. We will acknowledge your complaint within 30 days, keep you updated, and explain the outcome.

If you remain unhappy, you can also complain to the Information Commissioner's Office (ICO), the UK's independent regulator, at ico.org.uk or by calling 0303 123 1113.

We may update this policy from time to time. The effective date above shows when it was last revised.